For new patients with Aloha Care or Quest HMSA, your child’s Primary Care Physician (PCP) must be changed to Hawaii Coalition for Health before we can schedule any appointments. If your child has dual insurance coverage, please make sure to notify our office when you call to make an appointment.
Once insurance is verified & appropriate appointment is scheduled, we will ask parents/guardians to make sure to have parent’s ID, patient/parent’s insurance card, patient’s previous PCP medical records such as Immunization Records, Medication History & Problem List with them when they come in for their visit. If you do not have any records, we will ask that you sign a Records Release form prior to your child’s appointment, so that we may have the records already on file. There are 2 ways to doing this: 1) We can email you the forms, you would print it out, fill it in & email them back, time permitting. 2) You can stop by the office to sign in person. **Due to Covid-19, we are checking temperatures at the door, if you’re temperature is higher than 99.9, we will have you wait outside**
Also, if you are a foster/adoptive parent, we need all legal documents, when you arrive to appointment.
**Any further questions, please contact the Office Manager, Shyla, at 808-622-2655.